I lost my USER ID or PASSWORD. How do I get it?

Currently, we provide support in English, Japanese, Russian, Chinese and Korean. Please use a supported language when contacting us.

You can contact us 24 hours at MY Q&A after login. Please join us first.

I lost my USER ID or PASSWORD. How do I get it?

You can obtain your ID and PASSWORD by e-mailing Allkorea Customer Service Team who would be more than happy to email you another copy as we're unable to provide them by phone.

E-mail :

FAQ


NO	Title

	Free shipping and discounts for Color lens order. Poster Tube separate shipping guide

	If there items that are out-of-stock in your order

	Get some points by writing reviews!

	How long does it take to receive the goods directly from Korea?

50	If there items that are out-of-stock in your order

49	How to Coupon Code (Online Gift Card)

48	Hot Deal [B2B] Order packaging and shipping time

47	Hot Deal [B2B] shipping cost

46	How to pay for Hot Deal [B2B] Order

45	How to place Hot Deal [B2B] Order?

44	How to make Hot Deal [B2B] Order?

43	Free Samples

42	Customs regulations and invoice value

41	What's Paypal and how to create a Paypal account?

12 3 4 5 LAST

Declaration on the Regulations of Sales and Shipments

1. Determination by the term "Order, Sales and Shipment" allows retailing of Korean cosmetics, fashion, Korean food, records and other items, as well as determines the ownership of information on listed products, basing on the legislation of the Republic of Korea.
2. " E-commerce Consumer protection" - Article 2, Section 2, "The rules of consumer protection within the framework of E-commerce" - Article 2 - Regulations of Shipping, Facility Management, IT advertising, advertising using flyers, newspapers, television and radio media, and magazines.
3. All the prices presented by Koreadepart/AllKorea are final.
4. AllKorea (corporation) is an official member of the KOTRA (Korea Trade Investment Promotion Agency), Korea Small and Medium Businesses Administration, and Beauty Industry Association of Korea.
5. AllKorea follows all the standards of the Internet commerce regulation.
6. AllKorea corporation strictly follows the "Rules of conducting e-commerce"
- According to the Article 13 (Privacy Policy, terms of possession of personal information.)
- Based on Below,
1. (1) Provisions and rights on termination of agreement and withdrawal all personal information.
2. (2) The return policy includes the refund, exchange, Product Warranty provisions.
3. (3) Includes Provisions of disputing between the organization and a customer, ways of the dispute resolution.
4. AllKorea follows provisions of the Legislations declared by Korea Fair Trading Committee (https://www.ftc.go.kr/) with the condition of the provision of information on the
  retailing products as E-commerce organization.>

About us Why Buy from Us Our Philosophy Copyright Info Our Guarantee
Terms of Use Privacy Policy Return & Exchange Accessibility Transaction Mark
For Beginners Shopping Guide Shipping Cost Point and Coupon FAQ Site map Mobile version
Notice Event Review Free Talk Brand Feedback
Head office : (Return Address) 72, Hakgam-daero 123beon-gil, Sasang-gu, Busan, Republic of Korea (Zip code : 47049) TEL : +82-70-8885-1490 | FAX : +82-303-0442-1491 | E-Mail: (Nonmembers only)
Company name: ALLKOREA Inc. | Buness Licence: 602-81-50872 | CEO: Kim TaeWon

I lost my USER ID or PASSWORD. How do I get it?

FAQ