FAQ – Customer Service – Koreadepart


How long does it take to receive the goods directly from Korea?

Our products are shipped directly from Korea.
Packaging and preparation process of your order starts from the next working day after the payment was confirmed.
Usually this process takes about 1-5 working days (excluding weekends).
This time depends on supply schedules.
If items are in stock, they will be dispatched in 1 business day.

EMS, K-Packet : About in 4~14 business days (Tracking possible.)

DHL : About in 3~7 business days (Tracking possible.)

※ Delivery times vary by destination.

※ Delivery time does not include Saturdays, Sundays or Holidays.

※ You can track your EMS box at the official postal website of the country.

※ When ordering from en.koreadepart.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Koreadepart does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so contact your local customs office for more information.

* Our shipping policy follows the regional legislation of the global air mail regulations.

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