FAQ – Customer Service – Koreadepart
Currently, we provide support in English, Japanese, Russian, Chinese and Korean. Please use a supported language when contacting us.
You can contact us 24 hours at MY Q&A after login. Please join us first.
m.koreadepart.com
Add koreadepart
to your smart phone!
Customer Center
82-70-8885-1490
AM 9:30~ PM 6:30 Mon to Fri
(Korean standard time)
Payment / Shipping
Offerings Worldwide
- VISA
- MASTER
- JCB
- AMEX
- UNION
- DISCOVER
- SWITCH
- SOLO
- GIROPAY
- PAYPAL
- ELECTRONIC CASH
EMS / K-Packet
Tracking is possible after 1 - 3 working days after a parcel is shipped.
Koreadepart's Secure Transaction
Privacy policy
- 1. SSL secured: Customers' information is protected
by SSL encryption in order to prevent
the leakage of personal information. -
- 2. View Koredepart's Privacy policy
- 3. Our Guarantee
Declaration on the Regulations of Sales and Shipments
- 1. Determination by the term "Order, Sales and Shipment" allows retailing of Korean cosmetics, fashion, Korean food, records and other items, as well as determines the ownership of information on listed products, basing on the legislation of the Republic of Korea.
- 2. " E-commerce Consumer protection" - Article 2, Section 2, "The rules of consumer protection within the framework of E-commerce" - Article 2 - Regulations of Shipping, Facility Management, IT advertising, advertising using flyers, newspapers, television and radio media, and magazines.
- 3. All the prices presented by Koreadepart/AllKorea are final.
- 4. AllKorea (corporation) is an official member of the KOTRA (Korea Trade Investment Promotion Agency), Korea Small and Medium Businesses Administration, and Beauty Industry Association of Korea.
- 5. AllKorea follows all the standards of the Internet commerce regulation.
- 6. AllKorea corporation strictly follows the "Rules of conducting e-commerce"
- According to the Article 13 (Privacy Policy, terms of possession of personal information.)
- Based on Below,- (1) Provisions and rights on termination of agreement and withdrawal all personal information.
- (2) The return policy includes the refund, exchange, Product Warranty provisions.
- (3) Includes Provisions of disputing between the organization and a customer, ways of the dispute resolution.
- AllKorea follows provisions of the Legislations declared by Korea Fair Trading Committee (https://www.ftc.go.kr/) with the condition of the provision of information on the
retailing products as E-commerce organization.>
- About us Why Buy from Us Our Philosophy Copyright Info Our Guarantee
- Terms of Use Privacy Policy Return & Exchange Accessibility Transaction Mark
- For Beginners Shopping Guide Shipping Cost Point and Coupon FAQ Site map Mobile version
- Notice Event Review Free Talk Brand Feedback
-
Head office : (Return Address) 72, Hakgam-daero 123beon-gil, Sasang-gu, Busan, Republic of Korea (Zip code : 47049)
TEL : +82-70-8885-1490 | FAX : +82-303-0442-1491 | E-Mail:
(Nonmembers only)
- Company name: ALLKOREA Inc. | Buness Licence: 602-81-50872 | CEO: Kim TaeWon