Point and Coupon | Customer Service | Korean Cosmetics Online Shopping Koreadepart

Payment dhl Joom Logistics

Point and Coupon

Point

1. What are the POINTS?

A Member-customer can pay an order cost by the Points, which he/she accumulated during shopping history. Every KOREADEPART member awarded by a certain amount of points after the actions listed below:

  • 1 Point = 1 dollar.
  • Login point : 0.06
  • Review point : 0.12
  • • For every purchase by a member-customer: a certain amount of points is given for each product bought from us.
  • • For each review a customer leaves at our website regarding our products gets 0.12 point.
  • • A customer gets 0.06 points every time when he/she log in our web site
  • • For registration at our website a member gets points

Please check your points at [ My account ] page.

Features of Points

A Member-customer can use Points to provide ONLY full payment for an order cost. NO partial payments made by points are allowed.
※ Only if accumulated amount of points is higher than an order cost amount (gross/not-discounted cost) it would be possible to provide the payment with points. In only at this condition a fill-in-box will appear to proceed with [by points] payment (amount of Points > Oder cost (gross/not-discounted cost)).
※ Shipping cost cannot be paid by point.
※ Shipping cost should be paid by cash even when order cost is paid by points.

  • • Points valid for period of one year since the last order date. (It is impossible to convert points into
      monetary equivalent or cash)
  • • Non-members cannot buy nor receive points. (So if you want to get points, please join our membership).

1. Where can I check my points?

  • ▲ Please log in first, and click “My Account”.

  • ▲ You can check all your points at My Account.

2. How to use “points”

When a customer places a new order, a fill-in-box for payment with points will appear at the STEP

※ Only if all your points are higher than the order amount (gross/not-discounted cost) ,
     a fill-in-box will appear. ( Points > Oder cost (gross/not-discounted cost) )

  1. Below the field where a customer chooses a payment method, there is field to apply points to the payment.
  2. Please enter points you want to use, and click “Payment” button.

Coupon

Coupon events are arranged by the Brand companies themselves. During the events a certain range of products of certain brand can be discounted for limited period of time.

1. Get coupons!

  1. The green-colored “C” button means “coupon-available product”.
  2. Click the product, and then, you can see “Issue coupon” as below.
  3. C. Click “Issue coupon”. Now, you get a discount coupon for this item!

2. Use coupon!

  1. To apply a discount to the event product, a customer should to issue the coupon for that certain product. If a product is in coupon event list, there is [Issue a coupon] sign below product image or in its description below the quantity field [Add cart] button.
  2. It is enough to issue a coupon of certain brand only once because all of the coupon event products are uniformly assigned to one coupon.
  3. Add the chosen product to the cart and proceed order placing.
  4. At the stage of payment, check the field [Using coupon] and if there will be available coupons, similar to [Available coupons: ** EA]. Click [Coupon Lookup] button; and check on the right coupon.
  5. Click “Payment”.

3. Special Notice

  1. Coupons are disposable and cannot be applied again. (In this case please reissue a coupon)
  2. If you already use a coupon when you order, it cannot be restored although you cancel the order. Please note.
  3. Coupon discounts applied only on products assigned to it.
  4. Expired coupons are invalid.
shipping cost