FAQ – Customer Service – Koreadepart

Payment Ship Out Directly from Korea

FAQ

Shipping method

You can choose between two shipping methods: EMS or K-Packet.


: Shipping cost is calculated by weight and distance and paid after.


Please see more details here at http://en.koreadepart.com/customer/shipping-guide.php



Due to the significant increase of shipping rates by Korea Post,
effective from July 1st, 2017 the Fixed shipping cost system is terminated.



Fixed Cost Zone countries are changed to Tariff Shipping Zone:

• CAMBODIA• CHINA• HONG KONG• LAO• MACAO• MALAYSIA• MONGOLIA• MYANMAR• SINGAPORE• TAIWAN• THAILAND• THE PHILIPPINES• VIETNAM


As soon as we update the increased shipping price list in accordance with the Korea Post's tariffs,
Koreadepart don't provide Registered Airmail shipping method anymore and now we are offering a new shipping method, called K-Packet.


(http://en.koreadepart.com/bbs/board.php?bo_table=notice_en&wr_id=134&page=0)



EMS FREE SHIPPING is available only for the countries below:


Japan, China, Hongkong, Macao, Taiwan, Malaysia, Singapore, Philippines, Indonesia, Thailand ;


Only if the order cost is more than $200 USD.


* For orders below $200 USD the shipping cost will be charged according to the weight of the order by EMS tariffs.
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