Guide Book – Customer Service – Koreadepart

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Points/Coupons

What is POINT?

If you sign up for a free membership, you can get some points whenever you purchase our products.
It can be used for shopping on our web site. Please check your points at MY Account.
Only if the points are more than the order price, you can pay by points.

Where can I check my points?

You can check your points at MY Account.

Where can I buy points?

Buy them in the POINT category.


* How to buy points

  1. Click “Point” button in the categories of the site.
  2. Add some points to the cart. (Add only points to the cart, if you want to buy them only)
  3. Click “Order” button to pay.

What do I do with my points?

It can be used for shopping on our web site

How can a nonmember use points?

Non-members cannot buy or get points either, so if you want to get points, please join our membership.

How can I use my points?

Only if the points are more than the order price, you can pay by points. On the payment procedure,
you can enter the field with how much points you will use for the order.

Where do I get coupons?

In the case of the product of Coupon event, you should issue a coupon below the quantity field
when you add it to the cart.

Tell me how to use coupons.

  1. In the case of the product of Coupon event, you should issue a coupon below the quantity field
    when you add it to the cart.
  2. It is okay to issue a coupon only one time because all of the coupon event products are uniformly
    applicable to one coupon.
  3. Add the product to the cart and go on to order.
  4. At the stage of payment, check and see if the “Coupon use” field below the order price is available.
  5. If you have some available coupons, you can see the field like [Available coupons: ** EA].
    Then, you click “Coupon lookup” button and check on the right coupon.

Can I cancel coupon after making an order?

If you already use a coupon when you order, it cannot be restored although you cancel the order.
Please note.

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