product Q&A| Ask questions about Korean cosmetics | Koreadepart

Payment Ship Out Directly from Korea
CATEGORY

Product Q&A

FIRST All : 4,153

Nakeup Face CoverKing Powder Cushion (SPF50+PA+++) (1+1)

by shortmonki 2017-04-06
[ Brand ] missing cushion - reply 
I would prefer refund back to my paypal account. Thanks
Well noted.
We refunded the missing item.
You can check the refund details in your order page.

ETUDE HOUSE Wonder Pore Freshener(250ml)

by Kimmer kimy 2017-04-05
[ Brand ] Restock 
Please restock this one because this is a very good product and i need to buy more because mine already ran out. <3
Sorry but unfortunately a new supply the brand has not been scheduled yet, which means the replenishment time will takes longer.
Please add the item to your WishList and you will be notified when it will be available again

The Saem URBAN DELIGHT REED STICK [BASIC]

by Sabel 2017-04-05
[ Brand ] quantity? 
How many sticks are included in this package?
Thank you for your inquiry.
5 sticks are included.

Labelyoung Shocking Toner (Season 2)

by zoi1978 2017-04-05
[ Brand ] Ingredients 
Do you know if this product contains adenosine?
Thank you
Yes, it contains adenosine.

MIZON Snail Repair Eye Cream

by Debie 2017-04-05
[ Brand ] Expiry Date 
When in the expiry date?
Thank you for your inquiry.
The expiration date is Sep 2nd 2017 or Sep 15th 2017.

Nakeup Face CoverKing Powder Cushion (SPF50+PA+++) (1+1)

by shortmonki 2017-04-04
[ Brand ] missing cushion 
Hi I order the cushion and I received it today but one of the cushion is missing. I was supposed to get two cushions as its 1+1 but I only received one cushion instead of the promised two cushion.
We are deeply sorry for this incident, and we are glad to offer you some options in order to resolve this issue.
We can refund you for the Nakeup Face CoverKing Powder Cushion (SPF50+PA+++) (1ea)
Color = No.23 Air Cover back to your PayPal account or by point, or we can resend you the item with your next future order. Please let us know what is the best option for you via Q&A board or e-mail and we will proceed to it right away

too cool for school Dinoplatz Dear Brachiosaurus - Refill (50P*3set)

by tita02 2017-04-04
[ Brand ]
When will this item be back in stockk?
Sorry but unfortunately a new supply the brand has not been scheduled yet, which means the replenishment time will takes longer.
Please add the item to your WishList and you will be notified when it will be available again

ETUDE HOUSE Dear My Glass Tinting Lips Talk

by CathyD 2017-04-03
[ Brand ] Cases 
Are you getting the cases anytime soon?
Thank you for your inquiry.
It is available here :

http://en.koreadepart.com/item/1489643275/

COSRX Centella Blemish Cream

by Stephanieetann 2017-04-03
[ Brand ] Restock soon? 
Hi will there be any restock soon in the coming April or May?
Sorry but unfortunately a new supply the brand has not been scheduled yet, which means the replenishment time will takes longer.
Please add the item to your WishList and you will be notified when it will be available again

Labelyoung Shocking Foam Cleansing 1+1

by vevina 2017-04-03
[ Brand ] expired date? 
what is the expired date?
Note that we cannot tell you exact manufacture date, as we constantly get replenishment of our products.
All the supplies have different manufacture date.
But we assure you that all the products we ship out are fresh and have good expiry dates

Today View

NO LIST

shipping cost ▲TOP